Terms of Purchase
1. User Rights and Responsibilities
The conditions of access to manueljoyero.com are subject to the laws in force at all times and to the principles of good faith and lawful use by the user, expressly and specifically prohibited any action that might undermine or prejudice manueljoyero.com or third parties.
manueljoyero.com not require a subscription for simple navigation, access or use the service in question. The user agrees to make a fair, diligent, honest and proper use of any information or accessing content or through third manueljoyero.com or previously provided by [manueljoyero.com and all under the principles of good faith and with respect at all times the law. The commitment has to rule on the use of contents as provided by law, morality and public order; not copy, reproduce, distribute, transfer, alter or modify the contents without prior written consent of manueljoyero.com or the delegated person.
Finally, the user agrees to comply with all requirements set forth in relation to intellectual, industrial and other similar property.
User Registration and Passwords
The User agrees to select, use and maintain your username or "user" and password or "password" (so on and together the "Access Codes") in accordance with the provisions of the following clauses.
Users have the option to choose and specify your own Passwords. The user may not select as user name words, expressions or graphic-verbal offensive, slanderous, shared by brands, trade names, signs, company names, advertising expressions, names and pseudonyms of public relevance and famous for which use is not authorized and, in general, contrary to law, morals and public order. manueljoyero.com reserves the right to remove or suspend any user name that meets any of the above features.
The User agrees to make a lawful and diligent use of the Access Keys and not to make available to outside parties your Access Codes.
The User agrees to notify staff manueljoyero.com reliably as soon as the loss or theft of the Access Keys and any risk of access to them by a third party.
Access Codes may only be used by users to which they are assigned. manueljoyero.com is released from any liability that may accrue for damages caused or suffered by the misuse or lack of diligence in the custody of the Keys of use, lost access or breach of the provisions in these Terms General.
2. Rights and obligations of manueljoyero.com
manueljoyero.com reserves the right to suspend the service without notice to the user as long as necessary to perform maintenance, update or improve the service. It may also modify the conditions of access and specific location of the integral web content, and to prevent, restrict, block, delete or withdraw access to users when they do not do a lawful, honest and diligent service provided on the website. In the same vein may remove, block or restrict the use of content posted by third parties that may be illegal, racist, crime, apology of terrorism, violation of human rights, defamatory, pornographic, constituting fraud or otherwise to violate the laws or regulations whether they are domestic or international.
The price is indicated at all times next to each product include VAT.
4. Shipping Costs
manueljoyero.com has established a partnership with GLS to ensure delivery of their purchases in the best condition and within agreed time.
The delivery service is 24h for orders placed before 17h on the same day if the order is subsequently performed 17h 24h counted from the next day. On weekdays and after verification of payment.
The costs of transport, insurance and notice (a system that alerts the customer about shipping arrival) according to conditions:
- (PENINSULA) ORDERS OVER € 50 FREE SHIPPING
- (PENINSULA) INFRERIORES ORDERS ONLY COSTS 50 € € 6
- (Balearic) ORDERS OVER € 150 FREE SHIPPING
- (Balearic) INFRERIORES ORDERING COSTS € 150 € 15
- (CANARY) ORDERS OVER € 350 FREE SHIPPING
- (CANARY) LOWER COSTS ORDERS € 350 € 40
- (Ceuta and Melilla) ORDERS OVER € 400 FREE SHIPPING
- (Ceuta and Melilla) ORDERS LOWER COST € 400 € 50
- EUROPE ORDERS OVER € 250 FREE SHIPPING
- EUROPE ORDERS INFREIRORES EXPENSES € 250 € 25
- US & CANADA ORDERS OVER € 300 FREE SHIPPING
- USA & CANADA ORDER BELOW COST € 300 € 30
- REST OF THE WORLD ORDERS OVER € 400 FREE SHIPPING
- REST OF THE WORLD ORDERS LOWER COST € 400 € 50
Orders placed through the website, and will only be binding once acceptance has been verified payment. Subsequent to the issuance of the order the customer must settle the same by any form of payment possibilities available to it at that time manueljoyero.com.
The maximum amount accepted in any case be € 5,000 regardless of the number of pieces. The price offered in the order will remain for up to 7 days.
When a product is not in stock will be shown on its own page and not be allowed to add to the order. The client can request through the contact methods an approximate date of replacement, as well as a list of similar or superior characteristics.
The place of delivery is indicated by the customer on the order form. The order shall be made on the same day if made before 17: 00h. For ordering once past the 17: 00h or a non-business day shall be deemed to place the order the next working day. In any case it starts counting from manueljoyero.com receives the order amount.
Having received payment for an order, manueljoyero.com shall issue and send by mail the invoice to the address specified by the customer.
manueljoyero.com reserves the right to refund the amount paid and cancel the order. This right shall be exercised with procedural irregularities or suspicions against crime.
All our items are guaranteed against manufacturing defects. The gold pieces are made of 18K gold, PANDORA pieces are made in 14k gold. The silver parts are 925 sterling silver.
The client is bound by the terms and conditions specified in the guarantees of the suppliers of the products being purchased by manueljoyero.com. The warranty applies as long as the product is used under normal conditions of use prescribed by providers. manueljoyero.com is not obliged to compensate you or third parties for the consequences of misuse of the product, whether direct or indirect, accidents to persons, damage to property outside the product, loss of profit or loss of profits, damages arising from a deterioration or loss of the product.
Each product is out of warranty if, once delivered to the customer, have received some damage by external events or accidents.
All our promotions are limited stocks last or until completion of the same.
If stocks end up promoting an agreement in which to find the best solution to replace the product or seek promotion.
The client is obliged to meet the requirements of a promotion to enjoy it, and the company reserves the right to revoke an order if there is suspicion or evidence of fraudulent use of a promotion.
When returning the order, this will be returned in full to the objects received through the promotion.
8. Return Policy changes and refunds
Manuel Joyeros y Plateros, SL
Avenida de Madrid 32, CP. 03610 Petrer (Alicante) SPAIN
Tel: (+34) 965 376 454
Return, exchange and refund.
Return, exchange and refund conditions are explained below accepted.
Exchanges and returns.
You can change your purchase until 15 days after receipt of your order. This should be returned in the same condition reception, adequate notice through any of our channels. (Page contact, phone 965 376 454 or our email, email@example.com)
Return freight will be paid by the customer, and those forwarded, by Manuel Jewelers.
Amount of reimbursement.
You can request a refund for 15 days after receiving the product.
Be deducted from the refund corresponding to the following shipping amount:
· (PENINSULA) 6 €
· (Balearic) 15 €
· (CANARY) 40 €
· (Ceuta and Melilla) € 50
· EUROPE € 25
· USA AND CANADA € 30
· REST OF THE WORLD € 50
Shipping for return or exchange.
Send your return to the following address:
Manuel Joyeros y Plateros, S.L.
Avenida de Madrid 32, 03610, Petrer. (Alicante) SPAIN
Returns and exchanges on items with special, lowered or settlement price.
For such returns, the protocol would be the same as for exchanges and returns.